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The customer shared pictures and videos of the alleged incident on social media, raising questions over hygiene at the popular restaurant chain.
Visuals of cockroach shared by the customer. (Source: X)
A birthday celebration at a Barbeque Nation outlet in Virar, near Mumbai, allegedly took an unpleasant turn after a customer claimed to have spotted a cockroach on a dessert plate during a dinner with his group on August 19.
The customer, who said five people were dining together, shared pictures and videos of the alleged incident on social media, raising questions over hygiene at the popular restaurant chain.
In his post, the customer alleged that cockroaches were seen moving around a pastry tray at the outlet and also shared videos that appeared to show parts of the restaurant’s kitchen. He tagged the Food Safety and Standards Authority of India (FSSAI), seeking an inspection of the outlet.
“COCKROACHES at @barbequenation Virar on my birthday dinner, 19 Aug, group of 5. Premium prices, zero hygiene. @fssaiindia please inspect this outlet. @Swiggy booked from your dineout,” the customer wrote.
The FSSAI responded to the complaint on social media and asked the customer to submit a formal complaint through the Food Safety Connect App, along with the relevant details, so that necessary action could be taken.
Barbeque Nation has not yet issued a clarification or response to the allegations.
The incident comes amid growing scrutiny over food hygiene at restaurants and eateries, with several consumers recently taking to social media to flag alleged contamination and pest-related concerns.
Similar Incidents Which Surfaced In Past
In a separate incident, a social media user in Pune claimed to have discovered a worm in food purchased from a PAUL bakery outlet at Phoenix Mall in Viman Nagar. The user alleged that he had taken the food parcel home before finding the worm and subsequently shared a video of it online.
“This Paul bakery products are pathetic,” the user wrote.
He further claimed, “Couple of months back I took parcel for home from Paul bakery in phoenix mall viman nagar Pune. And found worm in it.”
Also Read: Worm Found In Another Paul Bakery Dessert? Pune Man Shares Video, Says ‘Products Are Pathetic’
The Pune allegation surfaced amid attention over another reported incident involving PAUL’s Gurugram outlet, where a customer claimed to have found a live white worm inside a sandwich. The customer, Sulabh Mathur, said he had eaten around half of the sandwich before noticing the worm and recorded the incident on video.
Food safety concerns have also recently emerged from inspections of high-end establishments. The FSSAI had issued notices to JW Marriott and Andaz Delhi after inspections found several alleged food safety and hygiene violations, including pest activity, improper food storage, sanitation issues and expired food.
Quick Answers
Ask News18The FSSAI has asked the customer to submit a formal complaint through the Food Safety Connect App, along with the relevant details, so that necessary action can be taken.
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Prisha is the Chief Sub-Editor at News18.com, with more than 10 years of experience in national and international news. She specialises in editorial leadership, sharp news judgment, and high-impact st…Read More
September 02, 2026, 12:50 IST
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