61% passengers said – ₹ 22.2 crore fine on IndiGo is not enough: This is nothing compared to the trouble; 3 lakh passengers were affected in December

Between December 3 and 5, 2025, 2507 IndiGo flights were canceled and 1852 flights were delayed due to the new rules.

61% of India’s air passengers believe that the fine of ₹22.20 crore imposed on Indigo Airlines and the action taken against it is not enough. According to a survey by LocalCircles, passengers believe that this punishment is nothing compared to the mental and financial troubles they had to face.

Between December 3 and 5, 2025, 2507 IndiGo flights were canceled and 1852 flights were delayed due to the new rules. Due to this, more than 3 lakh passengers faced problems. After this, the Directorate General of Civil Aviation (DGCA) imposed a fine of ₹ 22.20 crore on IndiGo.

Action is not enough to stop such incidents

More than 31,000 air passengers from 292 districts participated in the survey conducted after the action. Travelers said that this small penalty is not enough to prevent such incidents in future. However, 21% people considered the action completely correct and 18% did not give any clear answer.

Apart from this, many passengers included in the survey alleged that after the flight was cancelled, Indigo gave them travel vouchers instead of giving them the cash refund they were legally entitled to.

Indigo did not follow the rules for 68 days

The fine has been imposed under Rule 133A of the Aircraft Rules, 1937. The total fine under this is ₹1.80 crore, but for non-compliance of FDTL rules for 68 days, a fine of ₹30 lakh was imposed per day. Whose amount is ₹ 20.40 crore. Thus the total fine was ₹22.20 crore.

IndiGo has said that it will fully comply with all the orders of DGCA. Whatever necessary improvements will be made, they will be made on time. The company’s board and management say that following the recent incident, a thorough investigation and review is being conducted internally to strengthen work practices, systems and operations.

Know the reason for IndiGo crisis, the airline’s response and the government’s action in 3 graphics

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