New Delhi8 minutes ago
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Indian Railways has made changes in the auto upgrade process related to waiting list tickets. According to IRCTC, sleeper class tickets will no longer be upgraded to first AC, even if the berths are empty.
Till now, the ticket of the waiting list passenger was upgraded to the category above the category, but this rule has been replaced.
This change has been made to organize more seats in reserved coaches in the train and to control the crowd in Higher category coaches. The Center for Railway Information System (CRIS) is updating its software to implement this new rule.
Waiting ticket will upgrade up to two classes only According to the new rule, now the sleeper class ticket will be upgraded to only two categories above.
- For example- Sleeper class (SL) tickets can be upgraded to maximum third AC (3A) or second AC (2A), but not in first AC (1A).
- Similarly, third AC (3A) tickets can be upgraded to maximum second AC (2A).
Previously, if the sleeper class or other lower category tickets were on the waiting list and seats were available in the upper class (such as 3A, 2A or 1A), passengers could be upgraded to automatic first AC (1A).
Auto-Upgrad Terms
- The auto-upgrade facility will be implemented only when the passenger has selected the auto-upgrade option at the time of ticket booking or leave it on ‘yes’ (yes) by default.
- If the passenger has clearly chosen ‘no’ (no), its ticket will not be upgraded, even if seats in the higher category are available.
- Note: If no option is selected at the time of booking, the system accepts it as ‘yes’ by default.
- Senior citizens and passengers requesting for lower berths are also eligible for auto-upgrade.
- The lower berth will not be guaranteed even if the upgrade is upgraded, even if the passenger has applied for it.
Rules for PNR and refund
- The PNR number of waiting tickets will remain the same even after the upgrade, which can be used to track travel details.
- If the upgrade ticket is canceled, the refund will be based on the rent of the original booking class (eg sleeper), not based on the upgraded class (eg 2A).
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