E-commerce is taking extra charge on cash on delivery: Hidden fees are also being added to the final stage of the order; Government said this wrong, investigation starts
New Delhi16 minutes ago Copy link The government has started a formal investigation to impose extra charge on cash on delivery orders on e-commerce platforms. Consumer Affairs Minister Prahlad Joshi wrote in a social media post, ‘E-commerce platforms imposing additional fees on COD are a kind of’ dark pattern ‘. Following complaints received this year,…