IndiGo CEO writes emotional letter to staff as airline battles delays, cancellations — here’s what he said
IndiGo’s ongoing operational turbulence has entered its most challenging phase in years, and the airline’s chief executive Pieter Elbers has now written a long, candid and emotional message to employees, acknowledging the chaos, accepting responsibility and urging staff to rally together to restore stability. In his internal note, Elbers admitted that recent days have been…