LocalCircles survey claims – Food on food app is expensive: 55% users paid more than restaurants; 79 thousand responses included in the survey

More than 79 thousand responses from 359 districts of the country were included in this survey. Of these, 61% were men and 39% were women.

There is increasing dissatisfaction among consumers and delivery workers across the country regarding food delivery apps like Zomato, Swiggy and Blinkit. In a recent survey by LocalCircles, 55% of consumers said that when they order food from these apps, they have to pay more than when they eat at a restaurant.

The reason for this is said to be the huge commission of 20 to 30% charged by the app from the restaurant. Its direct impact is on the pockets of customers. More than 79 thousand responses from 359 districts of the country were included in this survey. Of these, 61% were men and 39% were women.

45% of the participants were from tier 1 cities, 33% from tier 2 cities and 22% from tier 3, 4 and rural areas. The survey was conducted on the LocalCircles platform and all participants were verified citizens. To participate in the survey, registration on local circles was required.

25 percent customers said that sometimes got stale or poor quality food

Problem: More than 90% consumers have complained about the quality, packaging and quality of the food.

Solution: 87 percent of customers want online food apps to show real prices online and restaurants.

Source: LocalCircles

• What is the biggest problem in ordering food from delivery service?16%: Other problems25%: Not maintaining proper temperature of food25%: Sometimes getting stale food/poor quality of food27%: Unsafe food packaging7%: Can’t say

Total answers: 11,472

• Should online food apps show the actual price of the restaurant along with the online price of the food?10%: Can’t say3%: No, not needed87%: Yes, absolutely

Total answers:10,644

Food market worth Rs 12 lakh crore by 2030

India’s online food delivery market was worth about $31.8 billion i.e. Rs 2.86 lakh crore in 2024. Due to increasing use of smartphones, internet and urbanization, this market will reach Rs 12 lakh crore by 2030. could reach.

More than half of junk food options on quick delivery app

The trend of junk food is increasing rapidly in urban areas of India. According to a survey by LocalCircles, more than half of the packaged food items sold on quick commerce platforms are high fat, sugar, salt (HFSS) or ultra-processed foods (UPF).

In the survey, 39% of the households said that they buy items like soft drinks, biscuits, chips, noodles regularly, that is, 4 out of every 10 households are ordering junk food. The special thing is that the number of children and youth among those ordering is highest. Read the full news…

………………..

Also read this food related news…

Domestic veg-non-veg thali became cheaper by 13% in November: Tomatoes became cheaper by 17%, potatoes by 29%, onion prices reduced by half as compared to November-24.

The price of a domestic vegetarian thali in India declined by 13.14% to Rs 28.4 in November (on-year basis). Last year in November (2024), the price of veg thali was Rs 32.7. This information has been revealed in the report ‘Roti Rice Rate’ (RRR) of credit rating agency CRISIL. According to Crisil’s RRR report, the price of vegetarian thali has increased by 2% in November as compared to October-2025. The price of veg thali in October was Rs 27.8. Read the full news…

There is more news…