New Delhi13 minutes ago
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A new version of IRCTC, the online ticket booking website of Indian Railways, has been launched. The main objective of this upgrade is to make the experience easier and faster for millions of passengers who book tickets every day. To understand this big change, read the complete news in this special Q&A report…
Question 1: What update has come regarding this new website of IRCTC?
answer: The beta version of IRCTC website has gone live from 9 pm on July 15, 2026. Railway Minister Ashwini Vaishnav, who visited Malviya National Institute of Technology in Jaipur last month, had announced during his interaction with the students that the new website of IRCTC will be launched by July 15.
Question 2: What are the major improvements made in the new beta website for common passengers?
answer: Railways has mainly made four major technical improvements for the convenience of passengers:
- Smart Captcha: No more annoying captchas to appear during login or booking. Additionally, there are no unnecessary pop-ups, flashy graphics, or distracting elements.
- Availability of seats: Now users will not have to search again and again for different classes like sleeper, third AC, second AC. The availability of seats in all categories will be visible on the screen simultaneously.
- Fast Checkout: IRCTC has introduced ‘Faster Checkout’ feature for booking. The number of steps passengers had to go through while booking tickets has been reduced. By reducing the steps, the time taken in the entire booking process will reduce.
- Easy Repeat Booking: ‘Easier Repeat Booking’ facility has been provided for frequent travelers. In this, the details of the passengers will be already saved. Next time you book a ticket, you will not have to fill your name, age or other information again.
Question 3: How will the beta website be accessed and where will its link be found?
answer: passenger https://www.irctc.co.in/eticket/ You can experience the new portal by visiting. Apart from this, those who are visiting the old or existing homepage website of IRCTC have also been provided a direct link to visit the new beta website on the main page itself.
Question 4: What is the real motive of Railways behind releasing the beta version?
answer: The main objective of launching the beta version is to take feedback and suggestions from common passengers. Railway passengers will be able to give their opinion on the features of the new website. Based on this feedback, more necessary improvements will be made in the website in the coming time, so that customer satisfaction can increase.
Question 5: How much load is there on the IRCTC website, due to which the change was needed?
answer: Launched in 2002, the IRCTC website is one of the busiest online ticketing platforms in the country. Earlier there was less traffic on it, but currently on an average 14.5 lakh train tickets are booked daily through this website. To provide uninterrupted, fast service to such a large user base and to keep it technically up-to-date, it became necessary to upgrade the entire structure of this website.
Question 6: Is this change limited to website design only?
answer: No, it is not just a change in the exterior design. Along with this, Indian Railways is also changing its backend system. The decades-old passenger reservation engine is being upgraded in parallel.
Question 7: What are the challenges in replacing the old passenger reservation engine?
answer: The biggest challenge for the Railways was that during this entire upgradation, the live service of train ticket booking could not be stopped even for a minute. It was quite challenging to do this work in the backend along with the running system. The new passenger reservation engine will also be launched soon.
Question 8: When will the new website become fully functional?
answer: Since work on both the passenger reservation engine and the new website is going on simultaneously, Railways has clarified that after taking user feedback from the beta version and completing the work on the engine, the fully functional new IRCTC portal will be made available to all within the next few weeks. Till then passengers can use the beta version and continue normal booking through the old portal.
Tips for Readers: How to give feedback on new website?
- Click on the link of beta version given on the IRCTC website.
- Log in to the new interface and experience the ticket booking process.
- Tell us how you liked the new layout by visiting the ‘Feedback’ option given on the homepage.
- If you face any issue in viewing your seat or making payment, please submit it with a screenshot so that Railways can fix it before the final rollout.
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