Last Updated:
Nasscom estimates that around 25 per cent of technology services firms have already operationalised AI use cases.
The IT sector currently employs more than 20 lakh professionals with AI-related skills, including between 100,000 and 200,000 specialists trained in advanced AI technologies.
India’s technology services industry is rapidly translating artificial intelligence (AI) investments into commercial opportunities, with AI-led services already contributing an estimated $10-12 billion in revenue, according to industry body Nasscom.
The industry association said almost one in four technology services companies have progressed beyond AI pilots and successfully deployed AI solutions at scale, signalling a shift from experimentation to enterprise-wide adoption.
Speaking at the Nasscom US CEO Forum in New York, industry leaders rejected concerns that AI would reduce the importance of traditional IT services. Instead, they argued that AI is creating new avenues for technology firms by increasing demand for system integration, application modernisation, cybersecurity, AI governance, cloud transformation, data engineering and industry-specific digital solutions.
Nasscom estimates that around 25 per cent of technology services firms have already operationalised AI use cases. The sector currently employs more than 20 lakh professionals with AI-related skills, including between 100,000 and 200,000 specialists trained in advanced AI technologies. In addition, nearly 85 per cent of technology service providers now offer agentic AI platforms to enterprise clients.
The industry body expects the next wave of AI adoption to significantly expand the market opportunity. It projects that Agentic AI could unlock an additional USD 300-400 billion in addressable spending for technology services by 2030, driven by demand for legacy IT modernisation, AI operations, governance frameworks and cybersecurity solutions.
The Nasscom US CEO Forum, hosted at the Consulate General of India in New York, was attended by Governor Matt Meyer, Secretary Charuni Patibanda-Sanchez and senior executives from Indian technology companies operating in the United States.
Nasscom President Rajesh Nambiar said enterprises moving AI into production will increasingly rely on technology partners capable of integrating AI models with enterprise applications, cloud infrastructure, data platforms, cybersecurity systems and regulatory requirements.
“As AI deployments become more complex, the role of technology service providers will be to ensure these interconnected systems operate securely, efficiently and at scale,” Nambiar said.
Nasscom also highlighted that the industry’s growth model is evolving. Instead of relying primarily on workforce expansion, future growth is expected to be driven by proprietary platforms, domain expertise, reusable digital assets and outcome-based service delivery.
The association added that business process services are also undergoing a transformation. As AI automates routine and repetitive tasks, human roles will increasingly focus on oversight, exception management, analytics and decision-making.
Echoing this view, Cognizant CEO and Chair of the Nasscom US CEO Forum Ravi Kumar S said the next phase of AI adoption will depend on an organisation’s ability to deploy the technology effectively rather than merely experiment with it.
“Turning AI capability into measurable business value requires high-quality data, redesigned workflows, secure implementation, governance and organisational change management. These are areas where Indian technology services companies have established strong capabilities and are well positioned to lead globally,” he said.
About the Author
A team of writers and reporters decodes vast terms of personal finance and making money matters simpler for you. From latest initial public offerings (IPOs) in the market to best investment options, w…Read More
Read More
Source link
[ad_3]
