Extra Fee For Cash-On-Delivery? Minister Promises Crackdown On ‘Dark Patterns’
Cracking down on ‘dark patterns’ employed by e-commerce companies, Consumer Affairs Minister Pralhad Joshi has said firms that charge extra for cash-on-delivery will now face action. Several companies make consumers pay an extra fee if they opt for the cash-on-delivery option rather than pre-paying for the order online. Railing against such practices, an X user…