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Dark Patterns in Online Shopping: Have you ever been surprised to see a pop-up message like “Only 1 item left in stock” or “Offer ending soon” while shopping online and made a hasty purchase? If yes, then you too are stuck in a dark pattern. Currently, dark patterns have increased on digital platforms, and to…
Cracking down on ‘dark patterns’ employed by e-commerce companies, Consumer Affairs Minister Pralhad Joshi has said firms that charge extra for cash-on-delivery will now face action. Several companies make consumers pay an extra fee if they opt for the cash-on-delivery option rather than pre-paying for the order online. Railing against such practices, an X user…
India’s fast-moving consumer goods (FMCG) industry is undergoing a major transformation, with online channels expected to account for 40 per cent of all FMCG consumption by 2030, according to a report by RUBIX. The report highlighted that this change is being significantly driven by the rise of quick commerce, especially in urban areas. It stated,…