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SBI Chairman CS Shetty highlights digital transformation in SME Financing at Global Fintech Fest 2025, key highlights

SBI Chairman CS Shetty highlights digital transformation in SME Financing at Global Fintech Fest 2025, key highlights


With highlighting the efficiency of the banking ecosystem, he proudly said that- “Today, I am very proud to say that an SME customer with a loan requirement of up to Rs 5 crore can get approval within 25 to 26 minutes. This has been made possible essentially because of the humongous digital landscape we have created in India,” ANI reported.

Faster credit delivery

Shetty also noted that while the usage of financial products like insurance is increasing, credit delivery through business channels still requires improvement. To address this, State Bank of India is utilising extensive data which includes UPI transactions, GST, income tax and account statements to ensure quicker and more reliable credit decisions for SMEs.

Financial inclusion efforts

Addressing financial inclusion, he highlighted the importance of account usage beyond mere account opening.

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He explained- “We have opened almost 150 million Jan Dhan accounts, which start with zero balance. Today, 99.5 per cent of these accounts are funded, with an average balance of about Rs 4,000. This demonstrates that even small amounts are being saved and used,” ANI reported.

He also added that these accounts witness around 3.5 million transactions daily, with women account holders constituting 56 per cent of these accounts.

Empowering Account Holders

He highlighted on the transformative journey of basic accounts into fully operational ones, where account holders begin with zero balance, engage in productive activities, start small businesses and gradually move to current accounts.

This transition shows how banking services are becoming integral to daily life.

Digital and Inclusive Approach

By leveraging technology and partnerships with fintech companies, SBI aims to ensure that banking services not only reach people but are actively used to improve financial security and entrepreneurship across India.

Millions of Indians are now covered under life insurance, accidental insurance, and pension schemes, reflecting the growing usage and reach of financial products.

Here are some frequently asked questions

How long does it take for SMEs to get loan approval from SBI?

SMEs with loan requirements of up to ₹5 crore can get approval within 25-26 minutes, thanks to SBI’s digital landscape.

What data does SBI use to check creditworthiness for SME loans?

SBI uses extensive data, including UPI transactions, GST, income tax, and account statements, to ensure quicker and more reliable credit decisions for SMEs.

How many Jan Dhan accounts has SBI opened?

SBI has opened almost 150 million Jan Dhan accounts, which start with zero balance.

What percentage of Jan Dhan accounts are funded?

99.5% of Jan Dhan accounts are funded, with an average balance of about ₹4,000.



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