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The Central Consumer Protection Authority (CCPA) has issued a notice to cab aggregators Ola and Uber seeking clarification on fixing the price of cab service on the basis of booking device. Consumer Affairs Minister Pralhad Joshi gave this information on social media platform X.
He wrote on Have sought answers from them.

Notice to cab aggregators after reports of charging different fares
CCPA has sent this notice to cab aggregators after reports that both the companies charge different fares for the same service. When passengers book a cab for the same destination, it shows a different fare on Android devices and a different fare on iPhone.
The issue came into focus in December when an As soon as the post went viral, Uber responded to the allegations and denied it. The company had attributed any difference in fares to factors including pick-up point, estimated arrival time (ETA) and drop-off point.
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