Getting food from Swiggy is now more expensive: the company increased the 17% platform fee, now ₹ 14 will be charged instead of ₹ 12

Organizing food from online food delivery platform Swiggy has now become a little more expensive. The company has increased its platform fees by Rs 2, or about 17%. Now Swigi’s customers will have to pay a platform fee of Rs 14 on every order.

Earlier this fee was 12 rupees. The company has taken this step to improve its copy profit and strengthen financial conditions among the growing orders in the festive season.

Swiggi introduced platform fees in 2023

Swiggy first introduced platform fees in April 2023 to improve its unit economics. Since then, the company has gradually increased this fee several times. Because, this has not affected the number of orders of the company. Initially this fee was only 2 rupees. The company had reduced this fee at Rs 12 on New-age last year.

Swiggy’s net loss rose 96% to Rs 1,197 crore in the April-June quarter of FY-26.

There will be additional income of ₹ 33.6 crore annually

However, an increase of 2 rupees can be small for customers. But this is a big change for Swigy. The company delivers more than 2 million orders every day. Accordingly, with the platform fee of Rs 14, the company will have an additional income of Rs 2.8 crore per day, Rs 8.4 crore every quarter and Rs 33.6 crore annually.

Both Swigy and Jomato have tested more platform fees in the first high demand days. If this does not affect the number of orders, then companies maintain new fee structures. However, Swiggy can bring back this fee back Rs 12 in the future non-positive season.

This step is important to strengthen its financial position for Swiggy. Because, the company wants to further strengthen its position in quick commerce and food delivery.

Swiggy’s net loss rose 96% to ₹ 1,197 crore

Swiggy has taken this step at a time when the company’s loss has increased. On July 31, Swiggi reported that in the first quarter (April-June) of FY 2025-26, his net loss i.e. net deficit increased by 96% to Rs 1,197 crore, which was Rs 611 crore in the same quarter of the previous year. The loss is mainly due to increasing investment in Swiggy’s Quick Commerce Unit Instamart.

However, the company’s operation led to growth of 54% in revenue and increased from Rs 3,222 crore to Rs 4,961 crore. The figure was Rs 4,410 crore in the last quarter. On the other hand, Swigy’s competition company Jomato also recorded a huge decline of Rs 25 crore in the first quarter, while the company’s income increased by 70.4% to Rs 7,167 crore.