New Delhi9 minutes ago
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The month of November was a bit difficult for the country’s largest airline IndiGo. Due to operational difficulties and flight delays, the company’s domestic market share has declined.
According to the latest data released by aviation regulator DGCA, IndiGo’s domestic market share has fallen to 63.6% in November. In October it was 65.6%.
On the other hand, Tata Group’s Air India and crisis-hit SpiceJet have strengthened their position during this period. These airlines have directly benefited from the 2% decline in IndiGo’s market share.
Indigo’s market share fell, Air India took lead
According to DGCA data, even though IndiGo still remains the country’s number-1 airline, its grip has loosened a bit compared to the last few months. In contrast, the market share of Air India Group (which includes Air India and Air India Express) has increased from 25.7% in October to 26.7% in November.
Similarly, SpiceJet has also shown improvement by increasing its share from 2.6% to 3.7%. However, Akasa Air also saw a slight decline in its market share, falling from 5.2% to 4.7%.
Indigo’s stake reduced to 63.6% in November 2025
Situation worsened due to flight duty rules and crew shortage
In November and early December, IndiGo had to face problems related to operations on a large scale. Actually, DGCA had implemented new ‘Flight Duty Time Limit’ (FDTL) rules for the comfort of pilots.
The airline could not manage its crew and roster in a timely manner as per these rules. The result was that in the end of November and the first week of December, about 5,000 Indigo flights were canceled or delayed.
DGCA action: 10% reduction in winter schedule
After thousands of passengers got stuck and there was huge uproar, DGCA took a strict stand. The regulator has directed IndiGo to cut its winter schedule by 10% to get operations back on track.
Apart from this, an inquiry committee has also submitted its confidential report to the ministry, which is likely to mention shortcomings in IndiGo’s planning and negligence of the management.
The number of air passengers increased by 7%
Even though airlines are facing challenges, the number of air travelers in the country is continuously increasing. A total of 1.53 crore passengers traveled on domestic flights in November, which is about 7% more than last year. A total of 1,526 lakh people flew between January and November 2025, showing a growth of 4.26% on an annual basis.
The problem of flight and refund tops the complaints.
There has also been an increase in complaints from passengers regarding airlines in the month of November. A total of 1,196 complaints were lodged, of which more than 50% were related to flight delays or problems.
After this, 17.9% complaints were related to baggage and 12.5% were related to refunds. IndiGo’s cancellation rate has been higher than other airlines during this period.
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