Flight operations were severely affected at Delhi’s Indira Gandhi International Airport (IGIA) on Friday due to a technical glitch in the Air Traffic Control (ATC) system. More than 800 flights of various airlines were delayed and hundreds of passengers faced problems. Airport sources said the glitch, which started late Thursday night, affected the Automatic Message Switching System (AMSS), which is a vital communication network that sends data to the Auto Track System (ATS).
On the basis of this data, air traffic controllers prepare flight planning. The technical glitch in the AMSS system was rectified by late Friday evening. Delhi “Flight operations have been disrupted due to an ongoing technical issue with the Automatic Message Switching System (AMSS), which supports air traffic control’s flight planning process,” airport officials said in a passenger advisory. Flights of all airlines are currently affected at the airport. The concerned officials are working to solve this problem as soon as possible. Passengers are requested to keep an eye on the updates from their airline company regarding the revised flight schedule.
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Shortly after this, the Airport Authority of India (AAI), giving good news to the passengers, said in a statement that the technical fault in the Automatic Message Switching System (AMSS) at Delhi Airport was rectified by late Friday evening. AAI, in collaboration with Electronics Corporation of India Limited (ECIL) officials, resolved this problem with the help of Original Equipment Manufacturers (OEMs). “Although there may be a slight delay due to some remaining work, automatic operations are resuming and normalcy is expected to be restored soon,” the AAI statement said.
Earlier, due to the closure of automatic operations, air traffic controllers had to do manual flight planning, which led to slow flight operations and crowding of passengers at the airport terminal. Aviation expert Captain Sharat Panikar said that due to the failure of the automatic system, flight planning had to be done manually. This takes a lot of time and naturally causes delays in flight operations. He further said that this glitch also affected the Automatic Terminal Information System (ATIS), which collects weather related data from across the country at one place.
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He said, ‘Once the plane is in the air, there is not much impact, but in such circumstances it takes a lot of time to get the plane in the air.’ Delhi’s Indira Gandhi International Airport is the busiest airport in India, with more than 1500 flights arriving and departing every day. Due to a technical glitch in the Automatic Terminal Information System, passengers at various terminals of the airport had to face long queues, frequent rescheduling and wait inside the planes for a long time to take off. Many people complained on social media that they were stuck at the airport for hours due to no clear information from the airlines.
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